Meet the Team

Dr Melanie Hill

BVSc, Principal Veterinarian & Founding Director

Dr Melanie possesses surgical flair, clinical acumen and impeccable bedside manner—all in one neat, super-friendly veterinarian-shaped-package. Dr Melanie always has patient comfort at the forefront of her mind, being a strong advocate for low-stress patient handling (she also happens to be our resident cat whisperer).

Here at the clinic, we know her best for her paranormal degree of common-sense, and supernatural ability to empathise with both her patients and their owners. In no particular order, Dr Melanie’s greatest loves are: ophthalmology, her cheeky, deaf cat Coconut, animal behaviour, and anything to do with Labrador Retrievers. Dr Melanie is the person to whom most credit is due, for Swan Street Vet’s reputation as a clinic that consistently delivers gold-standard care.

Dr Alice Redwood

BVSc, Veterinarian

Our Dr Alice holds a Gold Duke of Edinborough award, received a scholarship to live in Mexico for 2 months a year for 5 years researching sea turtles, worked in Portugal as a Veterinarian, lived in the 2008 Big Brother House, was a qualifier for the world half Iron-man championships, ran with the Olympic Torch Relay for the 2000 Olympics and has also surfed on the back of a whale shark! She keeps us all on our toes! She loves her job as a Vet because nothing is the same every day.

Dr Alice believes the secret to a healthy pet is people knowing their pets’ “normal” and seeking help from a veterinarian if there is deviation from this normal. When not at work, Dr Alice can be found jogging around the streets of Melbourne or hiking! She also loves spending time with her cheeky cat Cheddar.

Dr Catalina Zylberberg

BVMS Veterinarian

Dr Catalina’s most memorable experience in her Veterinary career to date has been working with wildlife in South Africa and jumping on top of crocodiles to restrain them for examination! Apparently, they were sedated. She loves that her job enables her to continually meet new people, and believes pets often bring out the best in their families. And of course, there’s always something new to learn in the Veterinary world. When not at work Dr Catalina is an established Salsa and Bachata (Latin) dancer and loves to travel.

She has family living all over the world and has yet to meet them all! She recently learnt that tram tracks are extra slippery when wet – her advice is “If you’re on your bike only cross them at a right angle so you don’t fall off!”

Dr Phoebe Venables

BVMS Veterinarian

Dr Phoebe’s has an amazing philosophy on life is that “the standard you walk past is the standard you accept,” so she makes for a fantastic Veterinarian by always striving to provide the highest standard of care care for all aspects of her patient lives- especially making veterinary visits as atraumatic and friendly as possible for patients and their people. Her areas of professional interest are animal behaviour and internal medicine- but she is still right at home in surgery.

When she’s not hard at work, Phoebe enjoys hanging out with her high-energy terrier puppy, Oscar, or with her cat, Milly, who is quite possibly the chattiest cat in Parkville.  Phoebe currently spends her spare time riding her bike or renovating her house (her absolute favourite thing, and least favourite things to do!)

Carmen Moore

Business Manager

Carmen has forged a successful career in management, but she had always dreamed of combining her passion for pets with her stellar skills in business. As Swan Street Veterinary and Wellness Centre’s Business Manager, Carmen is charged with the task of overseeing our tight knit team. In this role she continues the challenge of management, however she now gets to spend her working hours surrounded by furry friends!

Carmen is also our resident horse enthusiast. In her spare time she can be found tending to her Standardbred Horse, Bernie, who is a brother of an Interdominian champion. Luckily Bernie enjoys paddock life more than a racetrack! Bailey and Bert, her two elderly yet mischievous Tonkinese cats complete Carmen’s trio of beautiful pets.

Nicole Spurling

Nursing Manager

Nicole’s incredible nursing talent has seen her working by Dr Melanie’s side across multiple veterinary clinics (we would poach her too, if we didn’t already have her). Nicole regularly draws upon our awe and respect by being our go-to, multi-talented, master problem-solver for all things technological and logistical no matter how many animals need saving at the time (who still get no less attention from her!).

All of this, she carries out with the art and aplomb of an orchestral conductor, clearly loving her job. And for this reason she has many fans here within the Swan Street Vet community. However, her biggest fan is probably her very own, very handsome cat by the name of Stavros who was delivered via caesarean section at the clinic. Stavros is Nicole’s spirit animal.

Chloe Hockey

Veterinary Nurse

After moving from Adelaide in 2018, Chloe joined the team at Swan Street Vet to continue her passion as a Vet Nurse. She’s worked in emergency care for several years and can’t see herself doing anything else other than working with animals.
At home, Chloe has two cheeky ginger cats, Manny and Ralph, who absolutely adore each other. Chloe adopted Ralph from her previous workplace, AdelaideVet, after only working there for 2 months. He was found at 6 weeks of age by a morning jogger!

In her spare time, Chloe enjoys learning how to speak Italian and spending time with her partner, Adrian.

Emma Burke

Veterinary Nurse

Emma is our super fit sports fanatic, currently playing basketball and netball, all amongst working full time as an amazing Vet Nurse! She joined the Swan Street Vet team in 2019 and has almost completed her certificate in Vet Nursing. She works incredibly hard and has already shown impressive skills to becoming an incredible qualified Vet Nurse.

Emma lives with three beautiful doggo’s, Elly, Jax and Charlie. Elly often receives remarks that she looks like an Aussie Shepherd, but she’s a pedigree Border Collie. Jax is a gorgeous Rottweiler X who just wants a cheeky cuddle, and Charlie is a mature-aged Greyhound with lots of love to give.

If Emma isn’t studying for her certificate, she’s out and about on a casual 20km run, or enjoying time with her partner Damon by heading off for a camping trip.

Kathryn Gay

Veterinary Nurse

Kathryn, also known as Kat, is our newest team member who is already part of the family! She has been nursing for 3 years and had previously worked in a country vet, so has a lot of experience with wildlife. Kat most enjoys spending her time monitoring anaesthetics in our theatre procedures, but she also has amazing customer service so can often be seen at reception.

Kat’s family has a very excitable German Short-Haired Pointer called Dyson who loves a good cuddle. He gained his household vacuum cleaner name by having a tendency to inhale any food in sight!

Kat enjoys hiking at Lerderderg State Park and Werribee Gorge in her spare time, or catching up with friends on the weekends.

Hayley Gammage

Client Relations Manager

With an extensive background working in Doggy Daycare, as well as a Diploma in Animal Technology, Hayley is well prepared to receive puppy kisses that come with welcoming furry patients to Swan Street Vet and Wellness Centre. Hayley’s friendly face will greet you and your pet at reception, she always has treats ready to make even the most nervous pets feel at ease. And it’s not just patients that Hayley is here to help; as our Client Relations Manager it is her job to keep fur kid’s mums and dads in the loop, ensuring every pet’s stay with us runs smoothly from admission to home time.

At home Hayley has a very stubborn (and spoilt) 3 year old Beagle X Pug, named Jack. She loves spending time watching State of Origin with her partner Dave and after moving to Melbourne 10 years ago is still enjoying our great coffee!

Kirsty Anderson

Client Relations Assistant

Kirsty is one of our lovely Client Relations Assistants who you’ll see first thing you walk through our door! She has previously studied Midwifery, worked in Corrections and IT, but decided the Veterinary industry was to be the next chapter of her working life. She has two beautiful Greyhounds at home, Grace and Penny, as well as a gorgeous kitty, Tilly. Often Penny and Grace are dressed to the 10’s in ultra fancy Greyhound jumpers, or super enviable doggo-goggles.

Kirsty was born in Canberra but now lives in Melbourne, her sister lives in Norway, her Mum lives in New Zealand and her Dad lives on a WA farm! In her spare time, Kirsty enjoys exploring Melbourne’s cafes and restaurants.

Camilla Levy

Client Relations Assistant

Camilla is another one of our lovely Client Relations Assistants, who will soon be starting her certificate in Veterinary Nursing which is very exciting! She’s loved animals for as long as she can remember and often spends her time riding beautiful horses in the country with her family, or relaxing by the beach side.

She’s volunteered in Africa for 6 months as a teacher and she ventures through Europe yearly with her family. It’s safe to say she’s got the travel bug!

At home, Camilla enjoys her time with her tortoiseshell kitty Heidi, her cheeky Labrador Tinka and, we can’t forget, Doug the Budgie!

Camilla Souza


Camilla arrived in Australia from Brazil in 2012 with 2 bags and no job! Camilla was a qualified Biologist but decided that a new career was in order and since she was a “dog person” that she would pursue her passion and trained as a Dog Groomer. We at Swan Street Vet feel very lucky to have Camilla looking after our client’s pets, giving them “the look” they’re after!

Camilla loves the Australian lifestyle. In her spare time you’ll find her at the beach in Summer, dancing and singing (not necessarily at the beach!). If she were an animal, Camilla would be a Bulldog and if she wasn’t a dog groomer, considers she would be a very sad person! She believes the secret to a happy pet is meeting Camilla at Swan Street Veterinary & Wellness Centre – she’d love to see you soon.

Contact Us

(03) 9111 0000

Mon – Fri: 7:30am – 7:30pm
Sat: 8am – 3pm
Sun: Closed

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